Monday, June 04, 2007
Two weeks ago, my son arrived from the states and brought me my brand new, very own laptop! It was a combined anniversary, Mother's Day gift from Hubby and an offering from our home church in New Hampshire! I love it!
Unfortunately, Saturday afternoon, it crashed!
Fortunately, It came with a tech support number to call. I managed to respond correctly to all the recorded computer questions and was eventually connected with a real live person!!
Unfortunately, He was in India.
Fortunately, Once I got used to his accent, he walked me through some steps to try and re boot the computer.
Unfortunately, I had already tried them all and...nothing worked!
Fortunately, I have a warranty!
Unfortunately, It took me ten minutes to get him to figure out why I could not go to the local dealer and pick up new discs!
Fortunately, There is a store on Caracas!
Unfortunately, I don't live in Caracas! "OH! And wait ,one moment ma'am! That store closed down a few months ago"!
Fortunately, He can send me new discs!
Unfortunately, "UH...it seems the courier service is not working at this time to Venezuela. Are you aware that there are "violent riots" in the streets of Caracas"?!?!?!
So...I have to wait 3 weeks until I get back to the states to take care of the problem.
Oh, well! Back to 6 people sharing one computer!